At Andrews Greengrocers, due to COVID restrictions, we are unable to accept any refunds for any products delivered. We apologize for any inconvenience caused due to these restrictions. However, if you feel the order you have received falls below our normal high-quality standards, please contact us immediately on (01484) 682787 and our customer services team will do what they can to ensure we meet your expectations.
We take all complaints extremely seriously. Where we have not met your expectations, in the first instance, we will review the complaint and conduct a thorough investigation to see what events took place. We will then inform you of the outcome and endeavor to resolve the complaint and look to review our systems to ensure all orders meet your expectations.
To make a complaint, please contact (01484) 682787 as soon as possible and provide our customer service team with as much information as you can to help find a quick resolution.